WHETHER IT'S ONE CALL OR 30,000 CALLS A DAY |onecontact

 Creating connections with customers and prospects typically needs highly specialised skills. The experienced, dedicated teams and proven systems at OneContact ensures a successful handling of your campaigns. Since 2002, we’ve been providing telemarketing services to clients of all sizes and industries. We know every brand is different and we will work with you to create a tailored and highly responsive call centre solution to meet your specific objectives. Customer service support provider


OUR COMMITMENT TO QUALITY CUSTOMER CARE
We work hard to ensure the calibre and skills of our call centre teams, and the service they provide, are always exemplary. After all, it’s the people who deliver your inbound and outbound call campaigns who make the difference to your customer’s experience. We recruit only candidates with the right fit for our business – those with excellent communication skills and a strong customer service and work ethic. Plus, we keep virtually all services in-house, including our call centre agents, rather than outsourcing. This maintains superior quality control and allows us to stay focused on the details that make the difference for you. Call centre services Australia
Not-for-Profit Services
  • Raffles & Art Unions
  • Regular Giving
  • It isn't luck it's strategy
  • Merchandise Sales
  • Direct Mail Campaigns
About
OneContact operates from two sites in Australia and one in New Zealand. More recently, we’ve opened a third office in Jakarta, which looks after our quality assurance and software development. Collectively, our team boasts hundreds of specialists across the three countries.

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